Uber has launched a new on-demand delivery service called Courier, designed to help individuals and small businesses across the UK handle everyday errands and deliveries with ease. The service, now live in nine cities and set to expand to 20 by the end of the summer, is the latest move by Uber to diversify beyond rides and food delivery.
Courier is integrated directly into the Uber app, offering a simple and seamless experience for users who need to send or receive items quickly—whether that’s forgotten house keys, a birthday gift, or a time-sensitive business delivery.
Currently live in Sheffield, Edinburgh, Stoke, Glasgow, Leicester, Oxford, Belfast, Northampton, and Hull, Courier is expected to roll out in additional locations including Brighton, Cambridge, Cardiff, Newcastle, Portsmouth, Birmingham, Leeds, Manchester, Merseyside, Nottingham, Bristol, and Sussex, with London scheduled to join the programme in late 2025.
Andrew Brem, General Manager at Uber UK, said the new service reflects a growing demand for fast, flexible logistics. “Courier is designed for those moments when something just needs to get done, but you can’t get to it yourself,” he said. “By offering an easy, reliable way to send and receive items, Courier helps people and small businesses reclaim valuable time for what matters most.”
While ideal for personal tasks, Uber sees Courier as a powerful tool for small businesses. From independent retailers offering same-day delivery to professional services needing to transport documents, the service offers a convenient logistics solution without the overheads of traditional courier services.
Users simply open the Uber app, select Courier, enter pickup and drop-off locations, describe the item (which must be under 15 pounds and valued at under £200), and track the delivery in real time. Features such as PIN verification, live trip tracking, and shareable delivery updates are all included, offering peace of mind to both senders and recipients.
The five-step process — book, describe, confirm, track, verify — keeps it simple and secure. Courier is positioned to help ease the logistics of modern life while supporting entrepreneurs and small business owners in staying competitive and responsive.
Uber’s entry into the on-demand delivery space beyond food is a signal of its broader ambitions to become a one-stop platform for urban mobility and logistics. With the growing need for agile, last-mile delivery, Courier aims to offer a scalable solution for both personal and business use.
As cities continue to adapt to hybrid lifestyles, changing retail habits, and increased e-commerce expectations, services like Uber Courier could quickly become a core part of the daily logistics mix — empowering customers to get more done without leaving the house or the office.
