BPO workers call for work suspension

A BUSINESS process outsourcing (BPO) workers group urged the Labor department to direct companies to suspend work amid “imminent danger” in workplaces affected by heavy rains and flooding.

“We cannot accept business-as-usual while our fellow workers are wading through floodwaters, risking their health and safety just to report to work,” BPO Industry Employees Network (BIEN) President Mylene Cabalona said in a statement on Wednesday.

The Southwest Monsoon and a tropical depression have brought heavy rainfall causing flooding throughout the Philippine capital.

“If the government and employers truly value workers’ lives, they must recognize that this is a clear and present danger — not just an inconvenience,” she added, noting that some BPO workers were still required to report on site.

Employers are required to suspend work if there is imminent danger to workers’ safety, under the Department of Labor and Employment’s (DoLE) Occupational Safety and Health Standards.

“We challenge DoLE to enforce its own mandate and direct BPO companies to prioritize worker safety over profit. It’s not enough to leave this to employer discretion,” she added.

BIEN also called on the companies to implement work options, flexible shifts, and no-fault attendance policies in all areas affected by flooding.

“Technology allows our industry to work remotely, so there is no excuse to endanger lives just to meet (Key Performance Indicators),” Ms. Cabalona said. — Adrian H. Halili