Oracle NetSuite has launched NetSuite Next, a major evolution of its cloud ERP platform featuring conversational AI, agentic workflows, and natural language capabilities to help businesses automate repetitive tasks and make smarter, faster decisions.
The new system aims to transform how businesses interact with AI, enabling users to complete repetitive and complex tasks faster, more intuitively, and with greater confidence.
“NetSuite Next puts AI to work for businesses by making it a natural extension of the way they already work,” said Evan Goldberg, founder and EVP of Oracle NetSuite. “With the latest AI innovations built in, NetSuite Next can deliver powerful insights and autonomously complete complex tasks — all with enterprise-level reliability.”
Built on Oracle Cloud Infrastructure (OCI) and grounded in customers’ existing data and security controls, NetSuite Next combines explainable AI with a unified data model and Oracle’s Redwood Design System to ensure every decision is transparent, auditable, and aligned with business governance.
Customers can move to the new platform “at the press of a button,” according to Oracle, without needing to migrate data or disrupt existing configurations.
NetSuite Next uses AI to anticipate risks and opportunities, understand user context, and assist with decision-making while allowing full user control.
At the centre of the new experience is Ask Oracle, a natural language assistant that allows users to search, navigate, analyse and act across the entire NetSuite dataset in plain English.
The assistant provides context-aware answers, visualisations and reasoning, explaining the “how” and “why” behind every result. It also integrates seamlessly with SuiteCloud Platform extensions and partner apps, ensuring consistent insights across customisations and workflows.
Key features of NetSuite Next
AI Canvas
: A collaborative, visual workspace embedded directly in NetSuite where teams can analyse data, brainstorm solutions, and trigger AI-driven workflows.
Narrative summaries and insights: Automated, real-time explanations built into reports and records, surfacing trends and correlations before they become issues.
Agentic workflows: Proactive, AI-powered workflows to automate complex processes such as vendor selection, reconciliations, and supply chain operations — with users able to approve or delegate actions.
Document and knowledge integration: Large language models that extract, validate and act on information from invoices, contracts, receipts, and manuals, converting static documents into actionable insights.
Oracle says NetSuite Next is designed to make AI a seamless part of business operations rather than an add-on. The platform’s explainable AI approach ensures trust and compliance, while new automation tools aim to boost productivity across finance, procurement, and operations.
NetSuite Next will launch initially in North America within the next 12 months, with global rollout to follow.
